I am not able to check in

1. Location Tracking
If location tracking is required for your account and you haven’t allowed the TimeMe app permissions to your device’s location, you won’t be allowed to checkin. In such instances, a popup will show with additional information on location services requirements.

To enable location services for TimeMe:

On IOS:
  1. Open your device’s Settings app
  2. Go to Privacy > Location Services
  3. Select TimeMe from the list of apps
  4. Set Allow Location Access to “Always”
On Android:
  1. Open your device’s Settings app
  2. Go to Security & Location > Location
    1. If you don't see "Security & location," tap Location
    2. If you have a work profile, before you tap Location, tap Advanced.
  3. Go to App Level Permissions
  4. Select TimeMe from the list of apps
  5. Turn location permissions ON

2. Radius based properties
You might not be within radius of the property.

2. Assigned projects
Your employer might need to assign you to a specific project, or you might not be in radius of the project.

3. Other Issues
If you’re experiencing any other issues with time tracking in TimeMe, please contact our support team with additional information.



Still need help? Contact us.

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